The AUWU operates a free advocacy hotline if your issue with an Employment Services Provider or Centrelink cannot be resolved by looking through our Unemployed Workers’ Rights guide. Please fill out the below advocacy intake form, or alternatively call our hotline on either (03) 9811 7064 or 1800 289 848 (1800 AUWU4U), which operates from 10 AM to 2 PM Monday to Friday. Please go to our Disability Support Pension advocacy page for issues with applications for that payment specifically.

Fill out the below form to receive advice on your issue from our advocacy team. Please note that our current volume of requests is higher than expected, and the advocacy response system is undergoing major restructuring. Responses may take a while and we thank you for your patience.