Latest Fact and Advice Sheets
NEW: The Service Guarantee, Version 1, 18 Jul 2023 [PDF, 65 KB] [RTF Version, 90 KB]
NEW: Work Capacity Assessments, Version 1, 18 Jul 2023 [PDF, 66 KB] [RTF Version, 91 KB]
Alternatives to Work for the Dole, Version 1, 22 Jun 2023 [PDF, 110 KB] [RTF Version, 173 KB]
Changing Providers, Version 1, 22 Jun 2023 [PDF, 64 KB] [RTF Version, 81 KB]
Dealing With a Provider Asking for Your Payslips, Version 2, 22 Jun 2023 [PDF, 68 KB] [RTF Version, 96 KB]
Demanding Safe Alternatives to Face-to-Face Activities, Version 3, 02 Oct 2022 [PDF, 118 KB] [RTF Version, 262 KB]

A good number of helpful and up-to-date fact and advice sheets can also be found at the self-help section of the Economic Justice Australia website.

If Centrelink is pursuing you for a debt, the information and specialist organisations collated at the NotMyDebt.com.au help page will be most relevant to you.

Rights Guide
To stand up for your rights, you need to know what they are. The below guide is our interpretation of the jobactive deed to which your job agency is bound by law. Find out what things they can and cannot make you do. Due to the constant legislative assault on our rights, sections of the document are currently out of date. With the “New Employment Services Model” being introduced in 2022, we are in the process of producing an updated guide.

AUWU Unemployed Workers’ Rights Guide, 2018 [PDF, 12.0 MB]

We are also in the process of updating and transferring to this new site the large number of helpful (but outdated) factsheets that can be found at unemployedworkersunion.com. That website will be retired fully as soon as this transferral process is complete.